Privacy Policy (GDPR)

Introduction

La Maison du Puits is committed to protecting the privacy of its clients and complying with the General Data Protection Regulation (GDPR). This policy explains how we collect, use and protect your personal data.

Data collected

We only collect data necessary for managing your booking:

• Identity data: first name, last name
• Contact data: email address, phone, postal address
• Booking data: stay dates, number of people, chosen accommodation
• Payment data: information necessary for processing your payment

Use of data

Your personal data is used exclusively to:

• Manage your booking and stay
• Communicate with you regarding your booking
• Comply with our legal obligations (billing, tourist tax)
• Improve our services (with your consent)

Data retention

Your data is retained for the duration necessary to manage your booking and in accordance with legal obligations (particularly tax). Billing data is retained for 10 years. You can request deletion of your data at any time, subject to legal obligations.

Your rights

In accordance with GDPR, you have the following rights:

• Right of access: consult the data we hold about you
• Right of rectification: correct your inaccurate data
• Right to erasure: request deletion of your data
• Right to portability: retrieve your data in a structured format
• Right to object: object to the processing of your data

Cookies

Our site uses cookies essential to the operation of the booking system (session cookies). No tracking or advertising cookies are used.

Security

We implement all appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration. Data is stored on secure servers and communications are encrypted.

Contact

To exercise your rights or for any questions regarding the protection of your personal data, you can contact us at:

Email : contact@maisondupuits.fr